This Privacy Policy is issued by huat888 ("we", "platform" or "huat888") and applies to all users who register an account, use our online betting services, access the website, or interact with us through any communication channel. By using the huat888 platform, you agree that your personal information will be processed in accordance with the terms set out in this Privacy Policy.
Important: Please read this Privacy Policy carefully before registering an account. Continued use of our platform after any amendments to this policy will be considered your acceptance of the updated version.
1. Interpretation and Definitions
In this Privacy Policy, the following terms carry the meanings stated unless the context requires otherwise:
- Personal Information — any information that can be used to identify an individual, directly or indirectly, including name, identity card number (MyKad), mobile phone number, email, address and financial information.
- Processing — any operation performed on personal information including collection, storage, use, disclosure, transfer and deletion.
- User — any individual who uses the huat888 platform, whether as a registered member or visitor.
- Third Party — any entity outside huat888 with whom we may share personal information in certain circumstances as stated in this policy.
- Cookie — a small text file stored on your device when you access the huat888 website.
2. Information We Collect
huat888 collects various types of information depending on your interaction with our platform. This collection is done directly through registration forms, automatically through tracking technologies, and through authorised third parties.
2.1 Information You Provide Directly
- Full name as shown on your identity card (MyKad)
- Identity card number or passport number
- Date of birth for age verification purposes (21+ required)
- Email address and mobile phone number
- e-wallet account information (Touch 'n Go eWallet, DuitNow) or online banking information (FPX)
- Proof of identity for the KYC process when required
- Communication records with our support team
2.2 Information Collected Automatically
- IP address and device information (device type, operating system, web browser)
- Access log data including date, time and pages visited
- Geographic location information (country or region)
- Betting history and records of deposit and withdrawal transactions
- Game session data including game preferences and session duration
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, MyKad, date of birth | Account verification, KYC, AML |
| Contact Data | Email, mobile phone | Communication, account security |
| Financial Data | e-wallet info, FPX, crypto | Payment processing |
| Technical Data | IP, device type, browser | Security, fraud detection |
| Behavioural Data | Betting history, game preferences | Responsible gambling, service improvement |
3. Purpose of Collection and Processing
The personal information we collect is processed for the following purposes, all of which are essential to the operation of the huat888 platform:
3.1 Service Provision
Your identity and contact information is used to register and manage your account, process deposits and withdrawals through our accepted payment methods — Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency (USDT, BTC, ETH) — and provide 24/7 customer support in Malay and English.
3.2 Legal and Regulatory Compliance
As a platform operating under international licensing, we are required to carry out KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures. This requires us to retain transaction records and user identity information for the period set by our licensing requirements.
3.3 Security and Fraud Prevention
Technical and behavioural data is used to detect suspicious activity, prevent unauthorised access to accounts, and protect the integrity of the platform from misuse.
3.4 Responsible Gambling
Your betting activity records are monitored to identify patterns that may indicate gambling problems. This information allows us to reach out to you with appropriate support resources and enforce limits you have set yourself through responsible gambling tools.
3.5 Marketing and Communications
With your consent, we use your email address and mobile phone number to send information about offers, bonuses and platform updates. You may opt out of marketing communications at any time by contacting our support team.
4. Disclosure to Third Parties
huat888 does not sell your personal information to any third party. However, we may share information in limited and controlled circumstances as follows:
- Payment Service Providers: Processing financial transactions requires sharing necessary information with the payment providers we use.
- Game Software Providers: Limited technical data is shared with game developers for maintenance and fair game verification purposes.
- Legal Authorities: We will disclose information when required by law, court order, or direction from a competent authority.
- Technical Infrastructure Providers: Cloud and security service providers that help us operate the platform, subject to strict confidentiality agreements.
⚠ Reminder: huat888 will never ask you to share your account password with anyone, including our support staff. Please be cautious of any fraud attempts claiming to represent huat888.
5. Data Security
huat888 implements appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
- All data transmissions are protected using 256-bit SSL/TLS encryption
- Passwords are stored in hashed form using strong cryptographic algorithms — we do not store passwords in plain text
- Two-factor authentication (2FA) is available for additional account protection
- Security audits and penetration testing are conducted on a regular basis
- Internal access to user data is restricted based on the principle of least privilege
- Continuous 24/7 security monitoring to detect anomalies and threats
Although we take all reasonable precautions, no system can guarantee absolute security. In the event of any data breach that affects your information, we will notify you within the timeframe required by our licensing obligations.
6. Cookies and Tracking Technologies
The huat888 website uses cookies and similar tracking technologies to improve the user experience and collect analytics data. The following are the types of cookies we use:
6.1 Essential Cookies
These cookies are required for basic website functions such as login authentication and session maintenance. They cannot be disabled without affecting the platform's functionality.
6.2 Performance Cookies
These cookies collect anonymous information about how you use our website, such as the most frequently visited pages. This data is used solely to improve platform performance.
6.3 Functional Cookies
These cookies allow the platform to remember your preferences such as language, preferred betting denomination and interface settings to provide a more personalised experience.
Cookie Controls: You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the overall functionality of the platform.
7. User Rights Over Data
You have the following rights regarding your personal information held by huat888. To exercise any of these rights, contact our support team via live chat or our support email.